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Monday 15 August, 2022 |

5 Common Mobile Phone Failures And Solutions

Phonefix summarizes some common mobile phones failures and solutions to keep the smooth operation of mobile phones, which are helpful for professional mobile phone repair businesses and individuals.

1. Overheating issue

Phone overheating is a common problem, the CPU, battery and screen all make the phone generate heat, a certain temperature is normal. However, if the phone is overheating, it may be caused by a software or application failure, excessive operating pressure on any of the three heat-generating components, or a hardware failure. When you encounter this problem:

- Do not expose your phone to direct sunlight.
- Avoid playing HD games and videos for long periods of time.
- If you are using a phone case, remove the phone case.
- Keep all apps and software updates on your phone.
- When your phone is overheating, stop using it.
- Please use the original charger.
- If it is a problem with the CPU of the mobile phone motherboard, or a battery screen problem, which requires professional repair skilles and phone repair tools, please go to the nearest service center for a professional phone repair.

2. Battery issue

Mobile phone battery failure is also one of the most common problems, such as draining fast, swelling, charging failure, etc. When you encounter this problem:

- Check if your phone battery is under warranty or some insurance coverage.
- If yes, please contact the relevant after-sales service center.
- If not, you can try to fix it by yourself first, such as close background apps you don't use, restart your device, uninstall apps you don't use or aren't compatible with your phone, update your phone to the latest version, etc.
- If it is a charging problem, please use the original charger or a good quality charger and charging cable.

3. Screen issue

Almost every user has experienced the problem of mobile phone screen failure, because the mobile phone screen is easily damaged, such as broken, black screen, untouchable, etc. When you encounter this problem:

- Check if your phone screen is under warranty or some insurance coverage.
- If yes, please contact the relevant after-sales service center.
- If not, you can still contact the relevant after-sales service center, but this may cost a higher fee, or you can contact your local mobile phone repair shop to get help.
- If it is a simple screen itself problem, you can try replacing a new phone screen yourself.

4. Charging Port issue

When your phone is still slow or not charging after you use the correct charger and phone charging cable, this is most likely a charging port failure, such as the USB port is blocked by dust or debris contacts, corrosion, hardware damage, etc. When you encounter this problem:

- Use a needle swab or soft cotton to clean the port.
- Use different cables and chargers.
- If the problem persists, please go to the nearest service center for a professional phone repair, the charging port or charging flex cable may need to be replaced.

5. Speaker issue

If your phone speaker starts to have problems, such as no sound, etc, please check to see if your phone is still in headphone mode, or Do Not Disturb mode, or if the volume is too low. When you encounter this problem:

- Make sure the speaker settings are accurate.
- Make sure that Do Not Disturb mode is not enabled.
- Restart the Phone.
- If the problem persists, please go to the nearest service center for a professional phone repair, the phone speaker may need to be replaced.

Note: For DIY repairers, if you can't make sure your phone's malfunction doesn't get worse, you'de better contact a professional phone repair shop.

by Bellin

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